Cookie policy

Cookies: a cookie is a piece of information that is placed automatically on your computer’s hard drive when you access certain websites. Cookies help to provide you with a good experience when you browse our Pensions website and also allow the Trustee to improve the Pensions website. The cookies uniquely identify your browser to the server. Cookies allow the Trustee to store information on the server to help make the web experience better for you and to conduct site analysis and site performance review. Most web browsers are set up to accept cookies, although you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of the Pensions website may not work properly if you refuse cookies.

The Pensions website uses the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of the Pensions website.

Analytical/performance cookies. These cookies allow the Trustee to recognise and count the number of visitors and to see how visitors move around the Pensions website when they are using it. This helps to improve the way the Pensions website works. These cookies do not collect information that identifies a visitor. All information that these cookies collect is aggregated and therefore anonymous.

This Pensions website uses Google Analytics to collect this information which is provided by Google Inc. (“Google”). Google Analytics uses cookies to help the Trustee analyse how users use the public content on the Pensions website. The information generated by the cookie about your use of the Pensions website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google Analytics Cookies may exist for up to two years, if you do not delete them earlier.

The Trustee also uses the IP-anonymisation feature of Google Analytics. If you visit the Pensions website from within the states that form part of the European Economic Area, your IP address will be truncated before it leaves the European Economic Area. Only in exceptional cases (for example, a failure of the EU-based system) will the whole IP address be first transferred to a Google server in the USA and truncated there.

Google will use this information on the Trustee’s behalf for the legitimate interest based purpose of evaluating your use of the Pensions website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Functionality cookies. These are used to recognise you when you return to our website. This enables the Pensions website to remember choices you make (such as language choices) and personalise the content for you.

Targeting cookies. These cookies record your visit(s) to the Pensions website, the pages you have visited and the links you have followed. They also collect information about your browsing habits, including the websites you visit, in order to make the information displayed on our website more relevant to you and your interests. The Trustee may also share this information with third parties working on our behalf for this purpose.

Some of the cookies are known as ‘session’ cookies and expire after you leave the Pensions website. Others are ‘persistent’ cookies that are stored on your device in between browser sessions and allow your preferences or actions to be remembered. They remain on your device for varying lengths of time, but in any event no longer than two years. Cookies can be removed manually before they expire via your browser settings.

If you wish to prevent cookies from tracking you anonymously as you navigate the Pensions website, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. All browsers allow you to fine-tune cookie settings and determine which ones to accept and which to disable or delete. Your browser can also notify you when you receive new cookies. Please consult your browser’s ‘help’ section for more information on adjusting your cookie settings.

Cookies allow you to take advantage of some of the Pensions website’s essential features, so it is recommended you leave them turned on. If you block or otherwise reject cookies the Pensions website may not function correctly.

Web Beacons: On certain web pages the Trustee and/or our suppliers may utilise a common internet technology called a "web beacon" (also known as an "action tag" or "clear GIF technology"). Web beacons help analyse the effectiveness of websites by measuring, for example, the number of visitors to a website or how many visitors clicked on key elements of a website.

Web beacons, cookies and other tracking technologies do not automatically obtain personally identifiable information about you. Only if you voluntarily submit personally identifiable information, such as by filling in an online form (e.g. when registering or sending e-mails, or opening or clicking on emails that you have received from us), can these automatic tracking technologies be used to provide further information about your use of the website and/or interactive e-mails to improve their usefulness to you.

Services: The Trustee may provide services (based on third party applications and content tools) on certain pages of the Pensions website such as Google Maps or QUARTAL FLIFE. These third parties may automatically receive certain types of information whenever you interact with us on our Pensions website using such third-party applications and tools.