LifeSight is administered by WTW. You are able to access information about your retirement savings by logging into your LifeSight Account.
Email: lifesightsupport@wtwco.com
Phone: 01737 227 517
Write: The LifeSight Team, WTW, PO Box 758, Redhill, Surrey RH1 9GT
If you are an active member, you should update your personal details via SuccessFactors. Your changes will then be shared with LifeSight.
Dispute resolution
If you aren’t happy with your pension, or membership of the Plan:
- Contact the Plan Administrator, LifeSight, to raise the issue and they will work with you to try to resolve the matter.
- If you cannot resolve the matter with your Scheme Administrator, you can make a formal complaint. The Scheme Administrator will provide you with information about the Internal Dispute Resolution Procedure.
The Pensions Ombudsman is an independent organisation that investigates complaints about how pension schemes in the UK are run. Find out more about the service the Pensions Ombudsman offers.