You are viewing Vodafone Group Pension Scheme (VGPS) Not your scheme?

The latest Funding Update is now available

Read about the latest Funding Update from the Scheme and how the Company continues to support the Scheme financially

Read Funding Update

*If you are unable to log in or were previously a member of the J O Grant & Taylor (London) Limited Staff Pension Scheme and cannot access your VGPS account online, please contact the relevant Scheme Administrator.

COVID-19 and your pension

The Trustees and Scheme Administrators are working hard to maintain a normal service during the COVID-19 pandemic. Our priority at this difficult time is ensuring pension payments and other benefit payments continue to be made as expected. We are also focusing on reviewing and processing any death benefit claims. Please be patient and only contact us if absolutely necessary, so we can focus on providing key services to members.

Financial markets

You may have seen recent news reports about the effect the COVID-19 pandemic has had on financial markets. As a member of a Defined Benefit (DB) scheme your benefits (other than any AVCs you might have) are not directly affected by the current unsettled market conditions.

The Scheme gives you a guaranteed benefit based on your salary and length of service. The value of the Scheme’s investments does not affect the value of your benefits. Investment risk is borne by the employer.

You may have thought about transferring away from the Scheme. A move away usually means that you take on the investment risk yourself. If you are seriously considering transferring out, please seek independent financial advice.

Beware of scams

Someone will always be looking to take advantage of a crisis. Now, more than ever, you should be wary of scammers trying to tempt you to transfer out of the scheme. They may offer the chance of virus-proof returns or immediate access to cash. The Financial Conduct Authority (FCA) has some useful tips for spotting a scam:

  • Never engage with a cold-caller, unexpected text or email;
  • Never be rushed into making a commitment;
  • Always check the background of the person you are dealing with;
  • Always remember that if it sounds too good to be true it probably is;
  • For more help go to

Need more information?

The Pension Protection Fund has published a guide for pension scheme members to provide some reassurance for those concerned about the impact of the pandemic on their retirement. Visit to read COVID-19 and your pension.

If you have any major concerns, please get in touch.

Get in touch